Faulkner and Mayne Sustainable Agriculture Ltd 

Data Protection and Privacy Policy

Introduction

Faulkner and Mayne Sustainable Agriculture Ltd is committed to respecting the privacy and personal data of our customers and clients. This statement sets out what personal data we hold and how we store, access, use, and remove it from our business.

Why we have personal data

Our businesses uses personal data when it is relevant and appropriate for carrying out our work. We hold personal data, where appropriate, for the following purposes:

1) Client projects

Some projects or programmes may necessitate the use of personal data for analytical reasons on behalf of our clients. This could be through the use of customer or stakeholder consultations, by assessing existing data held by our clients, or by virtue of data collection programmes on behalf of our clients.

Data may be processed in order to produce anonymised industry-level reports, with all information aggregated to ensure confidentiality is maintained.

2) Newsletters

Faulkner and Mayne Sustainable Agriculture Ltd offers individuals the opportunity to register themselves to receive communication from our business. The data we collect is kept private and used in accordance with UK legislation. Individuals must opt-in to newsletters.

Data Protection Act 1998 and the EC Privacy and Electronic Communications Regulations 2003.

Our policy

A) Commercially sensitive data is held securely within our systems.

B) All personal data we hold will only be used for internal and client purposes and will never be passed on to other organisations or third parties.

C) If the purpose of data use changes, the owner or provider of the data must be informed and give their consent to the change.

D) Owners have the right to opt out of the processing or use of their personal data at any time.

E) No commercially sensitive data will be shared publicly. Information will only be presented publicly in an aggregated format to ensure that nothing is directly attributable to any individual company.

F) Commercially sensitive data will be removed from our systems when a programme concludes.

What If I Want You To Amend Or Remove My Information?

You have a right at any time to stop us from contacting you for marketing purposes or to amend the information we hold about you.

If you would like to amend or remove your information from our database, we commit to removing you as quickly as possible. Please email sarah@fmagri.co.uk and provide us the details of either a) the data you would like amended or b) confirm that you would like to be removed completely. We complete your request within 30 days.

Access To Your Information

You may request a copy of any personal data we hold on you, at any time, by e-mailing sarah@fmagri.co.uk.

Changes To Our Privacy Policy

We regularly review our privacy policy and we will place any updates on this web page.

This privacy policy was last updated on 21 October 2024.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint